TaxPlus Accountants & Advisors respects your privacy and is committed to treating personal information that we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act).
This policy outlines the obligations TaxPlus Accountants & Advisors has in managing the personal information we hold about our clients, potential clients, contractors, etc. This includes information such as your name, email address, identification number, or any other type of information that could possibly identify an individual, whether directly or indirectly. This policy is not intended to, nor can it, replace the Privacy Acts themselves.
As a provider of accounting, advisory, audit, wealth advisory & finance broking services it may be necessary, and in some cases be a legislative requirement, for us to collect and hold detailed personal information.
In general, the main types of personal information we collect, and hold includes (but is not limited to):
We will not collect any personal information about you except when you have knowingly told us or have an authorised third party to provide that information to us.
TaxPlus Accountants & Advisors acknowledge that your personal information is highly confidential and to this end the information collected by us will only be used for the purpose in which it was intended for unless you have consented to it being used for another purpose - or - if the secondary purpose for which the information is being used or disclosed is related to the primary purpose and you would reasonably expect such use or disclosure. This may include to:
You have a right to not provide information that can identify you. If, however, you withhold your personal information, it may not be possible for us to provide you with our products and services, or alternatively, may affect the adequacy and appropriateness of advice or services provided.
TaxPlus Accountants & Advisors may collect personal information from you in a variety of ways, including when you interact with us electronically or in person. This includes (but is not limited to) when you provide feedback, when you provide information about your personal or business affairs, change of your content or email preference(s), respond to surveys and/or promotions, provide financial information and communication with your advisor.
TaxPlus Accountants & Advisors is committed to ensuring that the information you provide to us is stored securely. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, unauthorised access, modification and disclosure.
Our employees are required to respect the confidentiality of personal information and the privacy of individuals, and privacy and data protection training is undertaken. As part of that training, all employees are required to read this policy and understand their obligations regarding personal information.
Each year all employees are required to acknowledge that they have complied with all aspects of this policy and kept themselves abreast of any changes to this policy.
We will retain your personal information only if necessary, to fulfil the purpose for which it was collected, as required by law and the Australian Privacy Principles, or in accordance with our documentation retention policies.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.
We will require you to verify your identity and to specify what information you require.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law. If access is denied, we will explain the reason why it is denied.
We endeavour to respond to your request for details of personal information we hold, however you should anticipate that it may take some time to process your request as there may be a need to access the information from our archives.
We endeavour to provide you with details of personal information we hold free of charge, however we reserve the right to charge you a fee for providing you with the information. If we propose to charge a fee, we will advise you in advance.
When you come to our website: (taxplusaccountants.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
In addition, cookies may be used to serve relevant advertisements to website visitors through third party services such as Google AdWords. These advertisements may appear on our websites or other websites you visit.
Our websites may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that CIB Accountants & Advisers is not responsible for the privacy practises of other such websites.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints here. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
The Admin Officer, TaxPlus Accountants & Advisors, Suite 5, 4 Cross Street, Hurstville NSW 2220